Mygospay -Church Finance Platform

Our Commitment to Privacy

At Mygospay, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Introduction

This Privacy Policy applies to all services offered by Mygospay, including our website, mobile application, and payment processing services. By using our services, you consent to the data practices described in this policy.

We designed this policy to help you understand what information we collect, why we collect it, and how you can manage your information when using our platform.

2. Information We Collect

We collect information to provide better services to our users and to enable churches to process contributions efficiently. Here's what we collect:

Personal Information

Account Information: Name, email address, phone number, and password when you create an account.
Church Information: For church administrators, we collect church name, address, registration information, and banking details.
Payment Information: Payment card details, mobile money information, or bank account information when you make contributions. This information is processed securely by our payment processors.
Contribution History: Records of your contributions, including amount, date, purpose, and recipient church.

Usage Information

Device Information: We collect information about the device you use to access our services, including IP address, browser type, operating system, and mobile device identifiers.
Usage Data: Information about how you use our services, including log data, cookies, and similar technologies to track activity and maintain preferences.
Location Information: With your consent, we may collect and process information about your location to provide location-based services, such as finding nearby churches.

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and manage contributions to churches
To create and maintain your account
To provide, maintain, and improve our services
To communicate with you about your account, contributions, and our services
To generate contribution receipts and financial reports
To comply with legal and regulatory requirements
To detect and prevent fraud, unauthorized activities, and security incidents
To analyze usage patterns and optimize our platform

4. Information Sharing and Disclosure

We respect your privacy and are committed to protecting your personal information. We do not sell your personal information to third parties. We may share your information in the following circumstances:

With Churches: We share contribution information with the churches you contribute to, including your name, contact information, and contribution details.
With Service Providers: We work with trusted third-party service providers to perform essential functions (payment processing, cloud hosting, etc.) on our behalf.
For Legal Reasons: We may disclose information if required by law, regulation, legal process, or governmental request.
With Your Consent: We may share information with third parties when you have given us your consent to do so.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration:

Secure Encryption

All sensitive data is encrypted in transit and at rest using industry-standard encryption protocols.

Payment Security

Payment processing is handled by PCI-DSS compliant payment processors with robust security measures.

Access Controls

Strict access controls limit who can access your data within our organization and partner services.

Regular Audits

We regularly review our security practices and conduct security assessments to identify potential vulnerabilities.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Update: You can access and update your account information through your Mygospay account settings.
Data Deletion: You can request deletion of your account and personal information, subject to legal retention requirements.
Communication Preferences: You can manage your communication preferences and opt out of marketing communications.
Cookies and Tracking: You can manage cookie preferences through your browser settings.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your information, we consider the amount, nature, sensitivity, potential risk of harm, and the applicable legal requirements.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from your country. We implement appropriate safeguards to protect your information when it is transferred internationally.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Mygospay

Kumasi Adum Ghana

Old TV3 Building

Email: mygospay@gmail.com

Phone: +233 537 782 941

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